Snow

Thank you for shopping with us! We take pride in creating high-quality, handmade beaded jewelry, and your satisfaction is important to us.

Returns

Due to the handcrafted nature of our jewelry, we do not accept returns. Each piece is made with care and attention to detail, ensuring it meets our high standards before it reaches you.

Refunds

We do not offer refunds for purchases. However, we are committed to resolving any issues you may encounter with your order.

Problems with Your Order?

If your item arrives damaged or you experience any problems with your order, please don't hesitate to contact us within 7 days of receiving your package. Include your order number, a brief description of the issue, and any relevant photos, and we'll work with you to find a resolution.

Thank you for choosing our handcrafted beaded jewelry! We aim to provide you with reliable and affordable shipping options.

Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order, the shipping destination, and the selected shipping method. The exact cost will be displayed before completing your purchase.

Processing Time

Orders are processed within 1-3 business days after payment is confirmed. Please note that processing times may vary slightly during peak seasons or sales events.

Shipping Options

We offer a variety of shipping methods to fit your needs. Estimated delivery times and costs for each option will be shown at checkout.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to check the status of your delivery.

International Shipping

We are happy to ship worldwide! International shipping costs and delivery times will vary depending on your location and selected shipping method. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the buyer.

Delays and Issues

While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as weather or carrier disruptions. If you experience any issues with your shipment, please contact us at with your order details, and we’ll do our best to assist you.

Thank you for supporting our small business! If you have any questions about our shipping policy, feel free to reach out.